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TOWING & ACCIDENT RESPONSE

24/7 ACCIDENT TOWING AND RESPONSE

Royans provides 24-hour truck towing and accident response seven days a week through our own online reporting and accident management system. Once we receive your call, we’ll do everything in our power to get you back on the road and back to business.

We’ll dispatch a Royans representative ASAP who will report from the accident scene on your needs and communicate with tow and salvage personnel, police, and all other authorities on site. Once the vehicle arrives at one of our premises, we’ll perform all authorised repairs, and liaise with your broker, insurer, and all other parties.

YOUR FIRST AND ONLY POINT OF CALL

We believe that selecting the right people from the start is the first step in getting the right outcome. Through our extensive network and support across Australia we can arrange for:

  • Driver, load, and vehicle assessment
  • Salvage, recovery, and trans-shipping of freight
  • Truck Towing and transport of commercial vehicles
  • Machinery needs such as mobile cranes, forklifts, etc.
  • Clean up of the accident scene
  • Coordination with appropriate authorities regarding vets and animals
  • Emergency services
  • Insurance company liaison, assessment, and assistance with claim lodgement
  • And other relevant services according to your needs

AN EXTENSIVE AND RELIABLE TOWING NETWORK

Our years of experience with accident management recovery has shown us the importance of dealing with the right truck towing and salvage operators. We have good working relationships with all the heavy haulage professionals in the country and will coordinate the most appropriate heavy vehicle towing service in the area for your needs and the specific accident scene. Our network across Australia and New Zealand means that we provide truck recovery & heavy haulage solutions  anywhere, no matter where you crash.

 

WHY CHOOSE ROYANS AS YOUR REPAIRER?

As a leading commercial vehicle repairer, Royans is dedicated to providing comprehensive support and efficient solutions during heavy vehicle accidents. Our team of experts ensures minimal downtime and swift recovery, allowing you to focus on your business operations. We handle every aspect of the accident repair process, from initial accident response and on-site coordination to repairs. Our commitment to excellence and customer satisfaction sets us apart, making us the preferred choice for truck and trailer smash repair services across Australia and New Zealand.

VIEW OUR SERVICES

Truck & Trailer Repairs

Royans are able to conduct all facets of commercial vehicle accident repairs for all makes and models.

Paint & Refinishing

Royans have the ability to do all types of painting and have access to industry’s best and most trusted equipment in our network.

Bus and Coach Repairs

Royans have the capabilities to deliver projects of any scale, from the smallest mini bus to the largest coach.

Earthmoving Repairs

Royans can get your machinery back in top condition and back on site in no time.

Farm Equipment Repairs

We repair your farm equipment and machinery with the utmost care, and in the smallest possible timeframe.

Specialised Services

Royans offer an extensive service offering, including a range of specialist services available at select branches.

Defence Repairs

Royans Defence’s capabilities extend from Smash Repairs & refurbishment (including complete rebuilds and extensive panel repairs), to application of specialist paint schemes.

Visual Design

Get your brand noticed on the road with eye-catching vehicle signage

Powder Coating & Sandblasting

Mechanical Servicing

Royans is able to conduct all facets of commercial vehicle accident repairs for all makes and models.

TRUCK SPARE PARTS

Trailer 
Manufacturing

Curtain Painting 
& Signage

Vehicle Wraps

Fleet Imaging & Signwriting
More services coming soon.

“I wish to express how pleased we are with the quality of repairs completed at your Wagga shop.

Unless you were told previously you would not be aware of the damage caused two and a half years ago and attempted by two previous repairers, one of which was a reputable repairer.

The vehicle, an Adria motorhome, is very well repaired ….. Thank you very much.”

TOM MARRIOTT – PRIVATE CUSTOMER 

“I spent 38 years in the motor industry from Manufacturer to retail dealing with all types of management in the Smash repair industry. 

I must compliment your team at your Tamworth Branch. Rick, Graham Nash and Gary are great representatives for your organization. They are responsive, do what they say they will do and always with a good attitude. So thank you for such a good team in our town of Tamworth.”

NORM DEZIUS – PRIVATE CUSTOMER 

“Since we have been using Jamie and the Royans team for our powder coating, they have grown to become a critical part of our manufacturing process. 

They have pushed the boundaries of what we can achieve with powder, while maintaining their consistently high level of quality. This has meant significant added value for our customers.”

NATHAN BARKER (MANAGING DIRECTOR) – SHEETMETAL CRAFT

“I had the pleasure of working with Jamie and the team at Royans on a series of Māori sculptures. 

Their dedication was outstanding—they went above and beyond to perfect the colours and put in extra hours to meet an incredibly tight deadline. 

The results exceeded my expectations, and their commitment to quality and customer satisfaction was clear every step of the way. I highly recommend them for any project that demands precision and reliability.”

STEVE SOLOMON (ARTIST) – SOLOMON DOWN SOUTH WHAKAIRO   

“Ever since Transvisual (… the Royans Group) was established in Wiri, we have been using their team to paint or repaint our fleet vehicles.

From smaller jobs like adding truck cab stripe work, or touching up chassis steelwork, up to full cab and chassis strip down and repainting on several of our refurbishment projects, nothing has been beyond the abilities of the team at Royans.….  We were able to take advantage of the newly formed graphics department and utilise the one-stop shop ability to our advantage, undertaking a full cab repaint and graphic application to a refurbished 2008 K108 Kenworth.

This was the first of many subsequent vehicles to receive the full treatment …

Logan and the team at Royans are great to work with, and are always happy to help organise, plan, and undertake the next fleet imaging project for Jackson Roadhaul.”

KEVIN JACKSON – JACKSON ROADHAUL   

“We had an exceptional experience working with the Graphics department at Royans. Logan and his team delivered top-notch service, demonstrating creativity, attention to detail, and a commitment to quality. Their designs exceeded our expectations and were completed on time. We highly recommend them for any project.”

JACOB GIBSON – PRESTIGE CRANES  

Royans TFI Services

“Working with the Royans team has been a fantastic experience. From day one, nothing has been an issue; our calls are always answered promptly, and their commitment to excellent service is evident. We’re currently in the process of re-branding the entire fleet with new branding, the Royans team have been our one stop shop for the graphics and fleet imaging. The Royans team have been incredibly accommodating throughout the project. Their professionalism and dedication to ensuring everything runs smoothly have made this transition seamless.  I couldn’t be happier with the results and the level of service we’ve received.”

IAN PAULING – NEXUS LOGISTICS  

Royans TFI Services

“Seay Distribution Limited operate a Fleet of identical Kenworth K200 Aerodyne HPMV Truck and Trailer Tipping Units.

We wanted to achieve a unique and quality Brand to represent our Company in its daily activity carrying out cartage for our major clients.

Royans delivered us the complete package from across all their  departments from start to finish (Sales, Paint, Graphics) Their workmanship and attention to detail in all areas was delivered in a Professional manner and is a credit to them and their staff.

I would not hesitate to recommend & refer their services to any commercial organisation looking for the same.”

BRUCE SEAY – SEAY DISTRIBUTION LTD  

Royans TFI Services

” 1. Staff are super friendly, and always offer solutions to solve the problems other than just saying ‘there is a problem’.

2. Consistency of vibrant colours help to stand out from the crowd, every car have the exactly the same colour on the street, regardless the size and year of the car, they all look super good.

3. Always on time for delivery as promised, it helps me to plan ahead with the franchise set up after the signage. 

4. Quick response on email and phone calls for bookings and updates.

5. Good Quality and excellent workmanship, the first vehicle that was done & is still in good shape was done in 2015…

6. Fair Price, I would say it is a big save on the prices if you compare the quality to similar prices on the market.”

FRANK YE – SELECT FRANCHISE 

Royans TFI Services

“Logan has been an absolute pleasure to deal with.  I couldn’t be happier with the results.  Logan really listened to all of my requests and managed to expand on my basic vision to deliver finished products better than I had imagined.  He really cares about his work and goes out of his way to help me with anything.  He also has a great team working with him.  Sheng has done a faultless application .  I am very proud of the branding Logan has created for us.  I Highly recommend Logan and the team at Royans for anyone looking for stand out service and stunning graphics.”

KATRINA POST – MAGNUS SCAFFOLDING

Royans TFI Services

“… I couldn’t be more impressed with the service! Daryl went above and beyond to ensure everything was handled perfectly. The customer service was exceptional – Daryl kept me updated throughout the process, making the whole experience so much easier. The team at Royans completed the repairs in record time without compromising on quality… The attention to detail and the quality of work were outstanding. Highly recommend Royans for anyone needing reliable, high-quality motorhome repairs. Thanks, Daryl, and the whole team!”

GIGI ROSE – PRIVATE CUSTOMER 

“…Royans exceeded all our expectations. We are so very happy with the outcome. The repair work is perfect and the all over paint spray means the van looks brand new, better than when we first purchased it!! ….We would not hesitate to refer anyone (especially NZMCA members) to Royans for all Campervan rust removal, body work and paintwork…”

JENNI – PRIVATE CUSTOMER 

“Logan and the team have consistently provided great quality products and prompt service for us over the years. They have always had great communication and are super friendly and happy to help. We wouldn’t go anywhere else.”

MIKE & JO – GREENWOOD GROUNDSPREAD LTD

Royans TFI Services

‘OEMX Diesel has been conducting business with Royan’s for over 4 years, of which Royan’s have consistently provided a high-quality service. All projects completed have been delivered on time and to an exceptional standard. We would strongly encourage any individual or business seeking a reliable service to align with Royan’s for all your sign writing needs.’

ADAM L. HERBERT (MANAGING DIRECTOR) – OEMX DIESEL 

Royans TFI Services

‘Recently we sent two trucks down from Lithgow for repairs. We received the first truck back in Lithgow yesterday. 

I would like to thank you and your staff and in particular Grant Nathan for a job well done. The truck looks brand new workmanship is just great. This was a difficult rebuild but nothing was too much trouble and I would certainly recommend your team to anyone looking for major work to be done to heavy duty trucks. 

Thank you for a job well done.’ 

JIM ROBSON – DENIS COOKE’S METAL INDUSTRIES PTY LTD

“Royans Total Fleet Imaging are miles in front of others when it comes to service and quality of workmanship. 

Whether its design/signwriting on our plant/trucks or company vehicles, everything is completed to an A1 quality standard and nothing is too difficult.

We can’t recommend these guys enough. The complete professional organisation.”

JIMMY CLOSE – PatAsh

“Royans have always really looked after us. We had a bad accident a few months ago and we weren’t sure what was going on, but Royans people got there and constantly communicated with us. They always bend over backwards to help us out.”

Glenn Collins – Metropolitan Express Transport Services

“I have used Royans for more than 20 years for minor repairs to major clean up and recovery. It is truly a one phone call and Royans take care informing the insurance company, recovery and clean up in what is a very stressful time for the operator. The value and workmanship in my opinion is first class whenever we have had vehicles that needed repair.”

Daryl Dickenson – Daryl Dickenson Transport

WHAT OUR
CUSTOMERS
ARE SAYING

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If you need immediate accident response, we’re just a phone call away.

CALL 1800 ROYANS

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