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Navigating the Aftermath of a Traffic Accident
Need to know what to do in a road accident? The first minutes following a traffic accident are critical. If you are a truck driver serving our complex freight and logistics industry, you’ll need to know how to handle those unfortunate but inevitable accidents. Follow your organisation’s accident management plan, and contact Royans for cohesive accident management.
Our team is available to take your call 24/7. Just phone us on 1800 ROYANS (1800 769 267) to speak to a Royans team member who will advise you what to do after a heavy vehicle accident and help you get your vehicle moved and ready for repair.
Immediate Steps to Take After an Accident
After an accident, it’s common to feel stressed, anxious, or upset. However, it’s crucial to stay calm and keep a rational mind. By staying focused, you increase the likelihood of successfully carrying out all the necessary steps of what to do after traffic accident.
Your primary concern for what to do after a crash should always be the safety and wellbeing of people involved. Check the condition of other drivers, passengers, and bystanders, and provide first aid if necessary. If there are injuries, call 000 for emergency services immediately. Also, assess the environment for risks like live wires, spills, or leaks.
When dealing with minor collisions and minor damage it’s advisable to move the affected vehicles off the road to a safer area to prevent additional incidents. However, if the accident is more severe avoid moving the vehicles, as moving them may cause further damage. If any heavy vehicles need to be towed, you should contact Royans and we’ll take care of the rest .
An important part of what to do after a motor vehicle accident is to exchange details with other drivers and note the phone numbers of witnesses. Take photographs of the accident scene and vehicle damage with a mobile phone.
An important step in the ‘what to do after a traffic accident’ process is contacting your insurance company or broker to begin a claim lodgement.
Your insurer will issue you a claim number, which will help you get your Royans repair organised and underway as soon as possible.
Royans’ 24-Hour Accident Assistance & On-Site Support
No matter what time of the day or night your commercial vehicle accident occurs, there will be someone to take your call at Royans. Our operators are available around the clock to help you with what to do after traffic accident, and provide a seamless and effective accident response. All you need to do is make one call, and we can take care of everything. This includes salvage & recovery, towing, incident clean up, and trans-shipping of freight.
As Australia & New Zealand’s most extensive heavy vehicle accident repairer, with over 80 years of service, we have a team of professionals who will help you with a holistic accident response service. We know what to do after traffic accident, and can handle the situation for you—we’ll help liaise with emergency services and relevant authorities. We’ll get the proper evidence and photos, ask the right questions, and ensure safety is reestablished at the scene.
Extensive Towing Network: Reliable Recovery Anywhere
Ask any tow truck operator across Australia and New Zealand if they have heard of Royans, and you’re guaranteed to get a resounding ‘yes’. Because we have been in the repair business since 1944, there wouldn’t be a heavy tow truck operator out there who hasn’t delivered a vehicle to one of our sites. We know how to handle truck crash repairs.
We maintain excellent relationships across the accident towing and salvage network, to ensure prompt, efficient and skilled vehicle recovery and service every time. If you are looking for towing, thanks to our extensive and trusted professional network, we can arrange the appropriate accident tow truck service anywhere in Australia.
Repair: Getting You Back on the Road
Time off road is of the essence when it comes to your commercial truck, trailer, or bus & coach for businesses. As soon as your vehicle is towed to a Royans repair site, we will begin the quoting process for your vehicle and assess the damage. With our experience and knowledge of what to do after a road accident, and understanding of what to look for in smash repairs, we will start checking the damage, listing required truck parts and truck accessories, and liaising with our OEM suppliers. This helps start to determine the scope of repairs required and estimate truck repair costs.
For more significant accidents, this process may take longer as occasionally we need to partially dismantle the vehicle first, to thoroughly evaluate the damage. Rest assured, we’ll keep you informed about any challenges we encounter during this process as part of what to do after a traffic accident.
All you need to do is lodge your claim with your insurance provider, either through your broker or direct, and provide your claim number to Royans. Once we have this number, we can liaise with your broker and insurer on your behalf to ensure a smooth and efficient truck repair process.
And because we have expert panel beaters, body builders , fabricators, mechanics, and spray painters on staff, you can be confident that we have staff who know just what to do after traffic accident.
Conclusion: Trust Royans for Complete Accident Management
Our accident management service has helped thousands of commercial drivers, fleet operators, and logistics companies get through the challenges of what to do after traffic accident.
When you or one of your drivers is involved in an accident, you’ll want a reliable and trusted service and repair provider by your side. Contact Royans as soon as you become aware that an accident has occurred. We’ll ensure your driver and vehicles get back on the road as soon as possible, taking care of all of the elements of what to do after a traffic accident.
